Frequently Asked Questions about our Courses:
Can I watch a Preview before I purchase?
Absolutely. These Courses are designed to share our ‘training system’ in a la carte format so you may view the start our training through every phase or just certain aspects that are of particular interest. Details and course preview video links are available in our store: VISIT OUR STORE
When do the Courses Start ?
Courses are available now!
- Starting Young Dogs
- The Outrun
- The Shed
- The Drive
- The Pen
- The Turnback
- Foundation Bundle-BEST VALUE
Are the videos available on an iPad and/or tablet?
YES! All courses are delivered via streaming video and viewable 24/7 for the du-ration of the subscription. In addition to viewing on your computer our product does support HTML 5 playback on mobile operating systems such as iOS (iPhone, iPad, iPod Touch), Android, and Windows Phone.
Can I sign up for a class any time?
Absolutely. Courses are designed to be viewed at your convenience. When you sign up for one of the MacRae Way courses, you will immediately have access and it is available via live stream video 24/7 for the duration of your subscription.
With the options in classes, does it matter where I start?
Starting Young Dogs is our flagship offering and details our systematic train-ing system. Because our foundation training makes complex training intuitive for the dogs, we reference our training system in all the courses; however, the courses are valuable independent of one another and are designed in a shopping cart format to be satisfy the needs of the individual.
Do the courses come with Q& A?
We take the responsibility of advising handlers with their dogs very seriously as helping the dogs and handlers is our priority. To that end we only advise when we can see your dog and we have that visual as a basis for one on one discussion (i.e a video of your dog and a real time lesson ). We tried to address all the questions we could in the course. If you have a question that references video in the course and would like a very detailed response we have designed remote lessons, and details for those which can be found here, REMOTE LESSONS
Without that if you ask a question based on a description of what your dog is doing, that is your impression of the circumstance, which may not accurately represent what is happening. The question is formulated based on your interpretation, and further subject to our interpretation of your account – a very risky proposition. If you or we are incorrect, the recommendation provided may actually cause more harm than good.
For example, if your dog had a great deal of eye and we (and you) did not know this and it was not evident from your assessment and we then advised that you stopped your dog more frequently that advice may actually exacerbate the eye in your dog, making for a greater problem. Yet for the dog without a great deal of eye it would be very sound advice. This applies not just to eye but to all different types of problems and different types of dogs. Dogs that are very flanky require a different approach than the line dog, the excitable dog versus the cautious dog, the confident dog compared to the dog that needs confidence built, etc. Not to mention that many words have different meaning to different people. The definition is vast for: forward, square flanks, straight lines, tight turns, feel, power, honest attempt and the list continues.
You can see the inherent risk in providing advice without absolutely seeing the dog, the situation and having that specific example as a point of reference in a one on one discussion.
What if I have questions about the course?
If you have questions about the course or would like to make a video of your own dog for discussion we do offer ‘remote lessons’ and those details can be found on our website,
We are also looking at providing on-line clinics, that would allow for interaction!
Can I purchase the course for a friend?
Absolutely. You can find gift cards here:
How do I access the course I purchased?
Your login information will be sent to the email associated with your PayPal account. If you do not receive your login information immediately upon purchase, please check your spam folder.
WINDOWS USERS: Due to compatibility issues with video streaming , Internet Explorer is not recommended as a browser for viewing this online material. Please download one of the following free browsers:
To ensure a satisfactory viewing experience, you will need to have high-speed internet. You can view these courses on iPhones, iPads, and similar, provided you have a high-speed internet connection to your device.
What should I do if my video isn’t showing up?
Please contact us with any problems at firstname.lastname@example.org